- Access and User Account
- I made a mistake in my email address when I signed up. How can I change it?
- When I try to access my account, I get the error message "Access denied".
- Must the email address in my user account be the same as my Adobe ID?
- Do I need a library card to borrow ebooks?
- Why am I asked for an email address when I first access the platform? Will this address be kept confidential?
- What should I do if I forgot my username, card number, or password?
- How long is the lending period for a borrowed audiobook?
- Do I have to connect using my Adobe account?
- Do I need an Internet connection?
- Can I return an audiobook before the end of the lending period? How do I do that?
- Which reading app should I use?
- Which device should I use?
- Does the reader remember my position in the book?
- Do I really need to create an Adobe ID?
- I reached the maximum of allowed authorizations with my Adobe ID. How can I reset my authorizations?
- He alcanzado mi límite de dispositivos autorizados con mi ID de Adobe. ¿Cómo puedo reinicializar mis activaciones?
- I forgot my Adobe ID or my password. How can I get it back?
- Can I convert a DRM-protected book into another format?
- Can I remove the DRM from a book?
- Can I use the same Adobe ID with multiple devices or applications?
- What's an Adobe ID?
- What is DRM?
- Are all the ebooks DRM-protected?
- What's the difference between an e-reader and a tablet?
- I don't have an e-reading device, such as an e-reader or a tablet. Can I still read ebooks?
- No tengo un dispositivo de lectura electrónico, ni un lector de libros ni una tablet. ¿Es necesario para leer libros digitales?
- Why can't I open the PDF file I downloaded with Adobe Reader?
- Which app do I need to install to read ebooks on my tablet or smartphone?
- Which e-readers and tablets are compatible with the platform's ebooks?
- ¿Qué lectores y tabletas son compatibles con los libros digitales y resto de contenido digital de la plataforma?
- What's the difference between the EPUB and PDF format?
- The ebook I downloaded is not a PDF or EPUB file, but an ACSM file. What is it, and what software should I use to open it?
- El libro digital que tomé prestado no es un archivo PDF o EPUB. Se llama ACSM. ¿Qué es este archivo? ¿Con qué software debo abrirlo?
- A lot of books are already checked out. Is there a way to search for available books only?
- Why are some commercially available ebooks not available on the platform?
- Why are some books only available in EPUB format and others only in PDF format? Why are they sometimes available in both formats? Which one should I choose?
- How long is the lending period for a borrowed ebook?
- How many ebooks can I have out and on hold at one time?
- Do I need to be connected to the Internet to read a borrowed ebook?
- I downloaded an ebook twice, and now, two copies of it appear in my library. Do they count for two different loans?
- The platform is telling me that I have a hold now available for loan, but I am not able to download the ebook.
- Why do I receive an email when I borrow a book from the platform?
- Why do I have to wait for a copy to be available to borrow it? Since the ebook is a digital file, couldn't it be loaned to multiple patrons at a time?
- Can I borrow books from anywhere, or do I have to be at my library?
- Can I borrow ebooks directly from my e-reader?
- Can I borrow Cantook Station's ebooks from outside the country?
- Can I renew my loan?
- What is a time-limited ebook?
- If I haven't finished the book when my loan is over, can I check it out again?
- Opening a Book
- Cuando descargo un libro digital en mi ordenador, éste no se abre en la aplicación correcta. ¿Cómo cambio la aplicación predeterminada?
- The ebook I borrowed and downloaded from Adobe Digital Editions cannot be transferred to my e-reader. An error message indicates that a permission problem is preventing the file from opening. How do I fix the problem?
- Error message: Oops! Unable to open this document. This document is protected by Adobe's Digital Rights Management (DRM) and cannot be opened with your Adobe ID. Log in with the authorized Adobe login and try again.
- I have multiple e-reading apps installed on my tablet. How can I choose which one will open the book I just borrowed?
- When I click on the Download button, nothing happens.
- When I try downloading an ebook by clicking on the link in the email, I get the following error message: "The loan activation failed. Please try again in a few minutes."
- It has been over 15 minutes since I borrowed an ebook and I have not received an email.
- How can I place a hold on a book?
- How will I know that the book I put on hold is available?
- How long do I have to download the book I put on hold?
- Where can I see a list of books I put on hold?
- Are there charges if I don't download the book I put on hold?
- I delete an ebook from my device, but the loan still appears as active in my account. How can I return the book?
- He borrado mi libro digital de mi dispositivo, pero en mi cuenta, el préstamo siempre aparece como activo. ¿Cómo puedo devolverlo?
- Why does the availability date for my holds keep changing?
- Can I cancel a hold I placed on a book?
- Can I return a book before the loan end date?
- Are holds now available for loans counted in the holds limit?
- Access and User Account
- I made a mistake in my email address when I signed up. How can I change it?
- When I try to access my account, I get the error message "Access denied".
- Must the email address in my user account be the same as my Adobe ID?
- Do I need a library card to borrow ebooks?
- Why am I asked for an email address when I first access the platform? Will this address be kept confidential?
- What should I do if I forgot my username, card number, or password?
- How long is the lending period for a borrowed audiobook?
- Do I have to connect using my Adobe account?
- Do I need an Internet connection?
- Can I return an audiobook before the end of the lending period? How do I do that?
- Which reading app should I use?
- Which device should I use?
- Does the reader remember my position in the book?
- Do I really need to create an Adobe ID?
- I reached the maximum of allowed authorizations with my Adobe ID. How can I reset my authorizations?
- He alcanzado mi límite de dispositivos autorizados con mi ID de Adobe. ¿Cómo puedo reinicializar mis activaciones?
- I forgot my Adobe ID or my password. How can I get it back?
- Can I convert a DRM-protected book into another format?
- Can I remove the DRM from a book?
- Can I use the same Adobe ID with multiple devices or applications?
- What's an Adobe ID?
- What is DRM?
- Are all the ebooks DRM-protected?
- What's the difference between an e-reader and a tablet?
- I don't have an e-reading device, such as an e-reader or a tablet. Can I still read ebooks?
- No tengo un dispositivo de lectura electrónico, ni un lector de libros ni una tablet. ¿Es necesario para leer libros digitales?
- Why can't I open the PDF file I downloaded with Adobe Reader?
- Which app do I need to install to read ebooks on my tablet or smartphone?
- Which e-readers and tablets are compatible with the platform's ebooks?
- ¿Qué lectores y tabletas son compatibles con los libros digitales y resto de contenido digital de la plataforma?
- What's the difference between the EPUB and PDF format?
- The ebook I downloaded is not a PDF or EPUB file, but an ACSM file. What is it, and what software should I use to open it?
- El libro digital que tomé prestado no es un archivo PDF o EPUB. Se llama ACSM. ¿Qué es este archivo? ¿Con qué software debo abrirlo?
- A lot of books are already checked out. Is there a way to search for available books only?
- Why are some commercially available ebooks not available on the platform?
- Why are some books only available in EPUB format and others only in PDF format? Why are they sometimes available in both formats? Which one should I choose?
- How long is the lending period for a borrowed ebook?
- How many ebooks can I have out and on hold at one time?
- Do I need to be connected to the Internet to read a borrowed ebook?
- I downloaded an ebook twice, and now, two copies of it appear in my library. Do they count for two different loans?
- The platform is telling me that I have a hold now available for loan, but I am not able to download the ebook.
- Why do I receive an email when I borrow a book from the platform?
- Why do I have to wait for a copy to be available to borrow it? Since the ebook is a digital file, couldn't it be loaned to multiple patrons at a time?
- Can I borrow books from anywhere, or do I have to be at my library?
- Can I borrow ebooks directly from my e-reader?
- Can I borrow Cantook Station's ebooks from outside the country?
- Can I renew my loan?
- What is a time-limited ebook?
- If I haven't finished the book when my loan is over, can I check it out again?
- Opening a Book
- Cuando descargo un libro digital en mi ordenador, éste no se abre en la aplicación correcta. ¿Cómo cambio la aplicación predeterminada?
- The ebook I borrowed and downloaded from Adobe Digital Editions cannot be transferred to my e-reader. An error message indicates that a permission problem is preventing the file from opening. How do I fix the problem?
- Error message: Oops! Unable to open this document. This document is protected by Adobe's Digital Rights Management (DRM) and cannot be opened with your Adobe ID. Log in with the authorized Adobe login and try again.
- I have multiple e-reading apps installed on my tablet. How can I choose which one will open the book I just borrowed?
- When I click on the Download button, nothing happens.
- When I try downloading an ebook by clicking on the link in the email, I get the following error message: "The loan activation failed. Please try again in a few minutes."
- It has been over 15 minutes since I borrowed an ebook and I have not received an email.
- How can I place a hold on a book?
- How will I know that the book I put on hold is available?
- How long do I have to download the book I put on hold?
- Where can I see a list of books I put on hold?
- Are there charges if I don't download the book I put on hold?
- I delete an ebook from my device, but the loan still appears as active in my account. How can I return the book?
- He borrado mi libro digital de mi dispositivo, pero en mi cuenta, el préstamo siempre aparece como activo. ¿Cómo puedo devolverlo?
- Why does the availability date for my holds keep changing?
- Can I cancel a hold I placed on a book?
- Can I return a book before the loan end date?
- Are holds now available for loans counted in the holds limit?
- Access and User Account
- I made a mistake in my email address when I signed up. How can I change it?
- When I try to access my account, I get the error message "Access denied".
- Must the email address in my user account be the same as my Adobe ID?
- Do I need a library card to borrow ebooks?
- Why am I asked for an email address when I first access the platform? Will this address be kept confidential?
- What should I do if I forgot my username, card number, or password?
- How long is the lending period for a borrowed audiobook?
- Do I have to connect using my Adobe account?
- Do I need an Internet connection?
- Can I return an audiobook before the end of the lending period? How do I do that?
- Which reading app should I use?
- Which device should I use?
- Does the reader remember my position in the book?
- Do I really need to create an Adobe ID?
- I reached the maximum of allowed authorizations with my Adobe ID. How can I reset my authorizations?
- He alcanzado mi límite de dispositivos autorizados con mi ID de Adobe. ¿Cómo puedo reinicializar mis activaciones?
- I forgot my Adobe ID or my password. How can I get it back?
- Can I convert a DRM-protected book into another format?
- Can I remove the DRM from a book?
- Can I use the same Adobe ID with multiple devices or applications?
- What's an Adobe ID?
- What is DRM?
- Are all the ebooks DRM-protected?
- What's the difference between an e-reader and a tablet?
- I don't have an e-reading device, such as an e-reader or a tablet. Can I still read ebooks?
- No tengo un dispositivo de lectura electrónico, ni un lector de libros ni una tablet. ¿Es necesario para leer libros digitales?
- Why can't I open the PDF file I downloaded with Adobe Reader?
- Which app do I need to install to read ebooks on my tablet or smartphone?
- Which e-readers and tablets are compatible with the platform's ebooks?
- ¿Qué lectores y tabletas son compatibles con los libros digitales y resto de contenido digital de la plataforma?
- What's the difference between the EPUB and PDF format?
- The ebook I downloaded is not a PDF or EPUB file, but an ACSM file. What is it, and what software should I use to open it?
- El libro digital que tomé prestado no es un archivo PDF o EPUB. Se llama ACSM. ¿Qué es este archivo? ¿Con qué software debo abrirlo?
- A lot of books are already checked out. Is there a way to search for available books only?
- Why are some commercially available ebooks not available on the platform?
- Why are some books only available in EPUB format and others only in PDF format? Why are they sometimes available in both formats? Which one should I choose?
- How long is the lending period for a borrowed ebook?
- How many ebooks can I have out and on hold at one time?
- Do I need to be connected to the Internet to read a borrowed ebook?
- I downloaded an ebook twice, and now, two copies of it appear in my library. Do they count for two different loans?
- The platform is telling me that I have a hold now available for loan, but I am not able to download the ebook.
- Why do I receive an email when I borrow a book from the platform?
- Why do I have to wait for a copy to be available to borrow it? Since the ebook is a digital file, couldn't it be loaned to multiple patrons at a time?
- Can I borrow books from anywhere, or do I have to be at my library?
- Can I borrow ebooks directly from my e-reader?
- Can I borrow Cantook Station's ebooks from outside the country?
- Can I renew my loan?
- What is a time-limited ebook?
- If I haven't finished the book when my loan is over, can I check it out again?
- Opening a Book
- Cuando descargo un libro digital en mi ordenador, éste no se abre en la aplicación correcta. ¿Cómo cambio la aplicación predeterminada?
- The ebook I borrowed and downloaded from Adobe Digital Editions cannot be transferred to my e-reader. An error message indicates that a permission problem is preventing the file from opening. How do I fix the problem?
- Error message: Oops! Unable to open this document. This document is protected by Adobe's Digital Rights Management (DRM) and cannot be opened with your Adobe ID. Log in with the authorized Adobe login and try again.
- I have multiple e-reading apps installed on my tablet. How can I choose which one will open the book I just borrowed?
- When I click on the Download button, nothing happens.
- When I try downloading an ebook by clicking on the link in the email, I get the following error message: "The loan activation failed. Please try again in a few minutes."
- It has been over 15 minutes since I borrowed an ebook and I have not received an email.
- How can I place a hold on a book?
- How will I know that the book I put on hold is available?
- How long do I have to download the book I put on hold?
- Where can I see a list of books I put on hold?
- Are there charges if I don't download the book I put on hold?
- I delete an ebook from my device, but the loan still appears as active in my account. How can I return the book?
- He borrado mi libro digital de mi dispositivo, pero en mi cuenta, el préstamo siempre aparece como activo. ¿Cómo puedo devolverlo?
- Why does the availability date for my holds keep changing?
- Can I cancel a hold I placed on a book?
- Can I return a book before the loan end date?
- Are holds now available for loans counted in the holds limit?
Can Cantook Station's ebooks be read by people who are blind or visually impaired?
Adobe Digital Editions integrates with built-in accessibility features in Mac and Windows, as well as other software such as JAWS or VoiceOver. Adobe Digital Editions can be fully controlled using the keyboard (navigation and shortcuts), font size and contrast can be changed and, with the appropriate screen-reading software, the navigation tabs, table of contents and the entire book can be read out loud.
Some e-readers and mobile apps also provide text-to-speech capabilities.