It is not necessary to delete a message to unpublish it. It can be unpublished while retaining its content for future use.

To unpublish a message:

  1. Go to the Messages tab in the Organization section.
  2. Click on the message you wish to edit.
  3. Click on Unpublish message.

A message must have an Unpublished status to be deleted. If its status is Published, a message must first be unpublished as described above.


To delete a message:

  1. Go to the Messages tab in the Organization section.
  2. Click the Delete button on the line of the message you wish to delete.