- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
Technical conditions and requirements
Here is a checklist for resellers, which includes some important points to check before going into production.
Before consulting this article, please make sure you have read Presentation of the platform services to resellers .
Use the following list to validate the integration process and ask the right questions. The aim is to make the information available to your Web developers to ensure that everything is ready for production.
In order to request for technical assistance, your service team must be able to provide De Marque with the following information about a faulty sale:
- the
customer_id - the
transaction_id - the ISBN
- the ebook's format
So make sure your Web administration tool can provide this information to your service team.