Version 2020-11-24
Bibliopresto's principle is to protect the confidentiality of personal information and complies with applicable laws and more precisely, to the extent that it is subject to it by law enforcement or contractual provisions.

This privacy policy summarizes (1) the types of personal information collected by Bibliopresto, (2) the reasons why Bibliopresto collects personal information, (3) how Bibliopresto uses and protects personal information, and (4) the circumstances in which personal information is shared with Bibliopresto's partners and other third parties, where applicable laws require or permit it. This privacy policy also describes decisions that can be made regarding the collection, use and storage of personal information, and access to it.

Collecting and Using Personal Information

As part of the operation of the Pretnumeriqueapplication ("Application"), Bibliopresto will collect and/or process information about you, as described below. Personal information is collected and used only for purposes outlined in this privacy policy and for no other purpose.

Information Provided

When you first log into the Application, you must select your participating library (the Library) and be directed to the Library's website, which will authenticate. You can only benefit from the services offered through the Application if you are an authenticated member of a Library. You and your Library will send Bibliopresto your user number to allow you to access the Application, log in to your user account, and use the Application's features. From time to time, you may provide further information to Bibliopresto for the purposes of administering your account either with the Application or for the administration of your account with your Library. Bibliopresto maintains the strict confidentiality of this information, in accordance with this policy, the contractual provisions to which it is subject and the applicable laws.

Depending on the case, you can also download or upload information, comments or files to the Application. Bibliopresto reserves all its right to verify them and refuse them if they violate its policies. Bibliopresto is not responsible for the use or protection of the personal information you will provide to Libraries or third parties, which are managed by the Libraries or third parties according to their own policies. Please contact them directly to learn more about its privacy and privacy policy.

Information Obtained Through Cookies

When you use the Application, some information (such as interactions with the Application or any other information described below) can be collected through the following cookies:

  • Process Cookie: Allow the Application to function properly by tracking requests, the integrity of the Application and allowing you to use the Application.

  • Security Cookies: These cookies are used every time an account is opened. These cookies contain a unique encrypted identifier that is linked to each account and placed in the browser, allowing Bibliopresto to identify you when you are logged into your account.

  • Statistical Cookies: These cookies collect data, such as the date and time the Application was last used and how often it was used, the pages or content viewed, and how the Application was used, the information provided, and the operating system features, and login information. This information is collected for analysis and statistics, including how often the Application or certain content is accessed. This information helps Bibliopresto improve the application.

You can block cookies unless they are necessary to make the Application works. However, all cookies, even those that cannot be blocked without compromising the ability to use the Application, are temporary and will disappear when the navigation software is shut down or the device is turned off. Anyone who has problems with the Application's features can contact us at: support@bibliopresto.ca.

More Information

Bibliopresto may collect information about how you interact with the Application through statistical tools such as Google Analytics. To collect this information, codes will be placed on the Application that will allow to know, among other things, what searches were done and what content was accessed, as well as the browser and device that were used. This information will be processed and updated every time you interact with the Application. Finally, your geolocation data may be collected when you post content through the Application, if the geolocation data sharing option is enabled on your device.

Your personal information may be collected through such of the following forms:

  • Form to register with the Application;
  • ID form;
  • When you complete your user profile;
  • When you post a comment from your user profile;
  • When you rate a book from your user profile;
  • By subscribing to our newsletter.

Use and Sharing of Information Collected

Bibliopresto does not sell, lease or commercially exploit the collected personal information. The collected personal information is not shared with third parties or used by third parties other than for the purposes for which it was collected as described in this policy, unless the law requires or authorizes it or appropriate consent has been obtained, as the case may be.

We use the collected personal information for the following purposes:

  • Allow you to use our Application and the services offered therein, by creating an account and a user profile;
  • Contact you when you have subscribed to the newsletter;
  • Contact you as part of the service functions you use, for example, to give you access to the digital book download link when it is ready, to confirm a digital book reservation, to notify you and send you the loan download link when a book you have booked is available for you to borrow;
  • Improve your reader’s experience by posting suggestions based on your personalized profile;
  • Statistics, research and analysis;
  • Service management;
  • Offer technical support, if necessary;
  • Inform you of changes to our terms of use and policies and/or other administrative reasons;
  • Protecting rights and interests and enforcing this privacy policy or terms of use;
  • Check that minor does not borrow adult-only books;
  • Compliance with the law.

Personal Information

Personal information may be disclosed to Bibliopresto's partners and subcontractors that enable the Application to operate properly, for example by helping Bibliopresto develop, maintain and update the Application. The information will only be disclosed to those who "need to know" after verification that contractual and other appropriate measures are in place.

Personal information may be used and disclosed if Bibliopresto, acting reasonably, believes that use and disclosure is necessary to comply with applicable laws, a court proceeding or a government request, or otherwise for any purpose set out in the applicable law allowing or requiring disclosure of personal information.

Anonymous Information Used on an Aggregate Basis

Bibliopresto can use anonymized information on an aggregate basis to improve the Application. Anonymous information can also be used on an aggregated basis for research and statistical purposes, including projects with Bibliopresto’s partners.

For clarity, anonymized information used on an aggregate basis is not personal information and may not, and will not be, used to re-identify you or another person.

Access, Correction and Update of Personal Information

In accordance with applicable laws, you can make requests for access to, correct or delete personal information by contacting Bibliopresto at info@bibliopresto.ca.Depending on the case, you can also correct the information online or in the Application itself. Data collected from third parties cannot be corrected by Bibliopresto.  You should contact these third parties to correct this information.

Security Measures

Bibliopresto implements security measures based on what may reasonably be necessary to protect the security and confidentiality of personal information. In this regard, Bibliopresto has implemented the following measures:

  • SSL Technology: With every access to the Application over the Internet, Secure Socket Layer (SSL) technology protects personal information through server authentication and data encryption. No personal information will be released until this technology is activated;

  • Limited access: Access to personal information is granted only to relevant Bibliopresto  employees, representatives and subcontractors "who needs to know" for the purposes of developing or operating the Application;

  • Secure Center: Bibliopresto's servers are located in a data center located in Quebec and the Application is hosted on Google Cloud Platform. For more information on these hosting services, please visit the terms of use and policy, available at: https://cloud.google.com/product-terms/.

EVEN IF BIBLIOPRESTO USES TECHNOLOGIES THAT ARE MARKETABLE QUALITY TO OPERATE THE APPLICATION AND ITS SERVERS - AS WELL AS ANY TYPE OF FILE - THEY ARE NOT FOOLPROOF AND FULLY PROTECTED AGAINST UNPREDICTABLE EVENTS OR FORCE MAJEURE, CYBERATTACKS OR UNAUTHORIZED USES AND ACCESS, AND YOU SHOULD KNOW THAT THERE IS A RISK ASSOCIATED WITH ELECTRONIC DATA TRANSMISSION. THIS RISK IS INHERENT IN ALL ELECTRONIC OPERATIONS AS WELL AS ALL OTHER FORMS OF COMMUNICATION. THEREFORE, BIBLIOPRESTO CANNOT GUARANTEE THAT INFORMATION WILL NEVER BE INTERCEPTED OR ACCESSED OR BE COMPROMISED ON OTHER INCIDENTS. SUCH EVENTS CAN OCCUR AND MAKE DEVICES OR SYSTEMS ACCESSIBLE TO UNAUTHORIZED OR CONTROLLED BY OTHER PERSONS, AND RESULT IN THE RECEIPT OF UNWANTED COMMUNICATIONS AND INVITATIONS. IF YOU RECEIVE A MESSAGE THAT APPEARS TO BE FROM THE APPLICATION IN WHICH YOU ARE ASKED TO SHARE PERSONAL INFORMATION, YOU SHOULD AVOID REPLYING. BIBLIOPRESTO WILL NEVER REQUEST FINANCIAL AND OTHER SENSITIVE INFORMATION IN THIS MANNER. IF YOU OR ANOTHER PERSON HAS PROVIDED PERSONAL INFORMATION IN RESPONSE TO A SUSPICIOUS EMAIL, POP-UP OR FAKE WEBSITE DECLARING THAT IT IS ASSOCIATED WITH THE APPLICATION, OR IF ANY OF THE ABOVE EVENTS OCCUR, PLEASE CONTACT BIBLIOPRESTO IMMEDIATELY.

Storage of Personal Information

Subject to applicable laws, Bibliopresto retains and stores personal information for use and disclosure in accordance with this privacy policy, as long as it is necessary to do so for the purposes described here. To this end, Bibliopresto may retain personal information once a specific purpose has been fulfilled if reasonably necessary to do so: (i) to comply with applicable laws or to avoid any infringement; (ii) to resolve disputes; and (iii) to enforce this privacy policy. Once they are no longer needed, the information will be deleted.

Third-Party Websites

If a link to third-party websites is provided on the Application, including the Libraries website, you should be aware that these websites are operated independently and are subject to separate terms of use and privacy policies. It is strongly recommended that you be aware of the terms of use and separate policies related to these third-party websites, as Bibliopresto is not responsible for the content or practices of these websites.

Modifications

Bibliopresto reserves all its right to change this privacy policy at any time. Any significant changes will be communicated before it takes effect through a pop-up or any other means. Subsequently, an updated version of this privacy policy will be published and will be readily available. In addition, an updated version of this privacy policy will be published each time a minor change is made. It is possible to determine whether this privacy policy has been changed by verifying the effective date in this policy. Bibliopresto recommends that this privacy policy be reviewed periodically to assess its current practices as continuing to use the Application is an acceptance of any changes made. If you disapprove of changes to this privacy policy or any other applicable modality, you should stop using the Application immediately. 

How to Reach Bibliopresto

All questions and comments regarding this privacy policy or requests related to this policy should be forwarded to Bibliopresto at: info@bibliopresto.ca.

You can withdraw your consent to the collection and use of your personal information at any time by sending us an email to the above address. However, if you withdraw your consent, we may no longer be able to provide you with access to the Application.