The platform is telling me that I have a hold now available for loan, but I am not able to download the ebook.
I waited for the exact time a checked out book was going to be returned, but when I tried to borrow it, it wasn't available. Why?
I downloaded an ebook twice, and now, two copies of it appear in my library. Do they count for two different loans?
Why do I have to wait for a copy to be available to borrow it? Since the ebook is a digital file, couldn't it be loaned to multiple patrons at a time?