- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
What to do if you enter the wrong ISBN?
It is important to be careful when entering the ISBNs of your publications in the platform.
As soon as an ISBN is saved on the platform, the resellers' information feeds are updated. It is therefore impossible to subsequently change the ISBN.
If you've entered a wrong ISBN:
- change the status of the publication to offline
- contact us as soon as possible at help@demarque.com
Most of the time you will have to create a new product record. However, you may need to replace the ISBN for the format in error. Once the ISBN has been written in the databases of the various resellers, it is quite tricky to have it removed.