- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
- 2020-07-07
- 2020-07-27
- 2020-07-29
- 2020-08-03
- 2020-08-07
- 2020-09-09
- 2020-10-15
- 2020-11-30
- 2020-12-02
- 2021-04-21
- 2021-05-14
- 2021-07-07 - New notification - Daily exportation summary
- 2021-07-29
- 2021-08-13
- 2021-09-24
- 2021-09-30 Enforcing the HTTPS protocol and high security cipher suites
- 2021-12-08 - New authentication process and multi-factor authentication
- 2022-03-02
- 2022-03-08
- 2022-04-22
- 2022-05-04
- 2022-05-31 - New licence model for library offers
- 2023-08-04
- 2023-11-13
- Service for obtaining the sales points for a publication
- Unable to access the digital warehouse
- Why can't I see all options?
- What to do if you enter the wrong ISBN?
- How do I contact the support team?
- Is it possible to extract the back cover of my PDF file?
- Do I need a different ISBN for each of my formats?
- What can I do if my publications do not appear in the catalogue of some online bookstores?
2.4 Sales Cancelation
A refund can be performed when :
the bookstore has the right to refund sales (a user permission needs to be enabled)
the referred sale is found on the platform
the file has not been download by the end user (i.e. the watermarked file or the .acsm licence file wasn't downloaded)
the refund amount matches the sale cost
Déclaration
Adress : /api/organisations/[organisation_id]/publications/[publication_id]/sales/cancel
Method : POST
Security : HTTP Basic
Parameters
organisation_id : (Mandatory)
bookstore ID
publication_id : (Mandatory)
publication ISBN
customer_id : (Mandatory)
the customer_id of the referred sale
transaction_id : (Mandatory)
the transaction_id of the referred sale
amount : (Mandatory)
the amount must match the "cost" parameter value of the original sale
reason : (Optional)
optional, the reason for the refund, which will be shown to the publisher
Responses
200 : OK
The refund has been successfully performed and a token is provided as a receipt.
400 : refund_unauthorized
The refund is unauthorized because it has already been fulfilled by the end user.
400 : already_refunded
The refund was already refunded.
400 : cost_mismatch
The amount mismatches the "cost" from the original sale.
401
User authentication failed or user can't perform refunds.
404
The referred sale wasn't found.